Community, UGC and Child Safety Rules

Do not harass, threaten, discriminate, impersonate, defraud, spam, exploit children, publish unlawful or intimate content, manipulate reviews or disclose another person’s private or health information without authority. Content can be reported and users can be blocked. We use proportionate moderation, give reasons where lawful and provide an appeal route.

You retain ownership of your content and grant us a non-exclusive licence only to host, display, secure, moderate and operate it through the service. You must hold the necessary rights and permissions. Our software, branding and non-user content remain protected; reverse engineering and security circumvention are prohibited except where law permits.

We may restrict an account for fraud, serious safety risk, child exploitation, unlawful conduct or material breach. Except for urgent risk, we give the reason, scope and a reasonable opportunity to correct or appeal. You may close your account through the app or public deletion route; outstanding bookings, refunds and legally required records are handled under the deletion policy.

Nothing excludes liability for death or personal injury caused by negligence, fraud, deliberate misconduct, data-protection breach or anything that law does not allow us to exclude. Each party is responsible for reasonably foreseeable direct loss caused by its breach. The independent provider remains responsible for the professional service it delivers.

Contact destek@bukiby.com with the booking or account reference. We investigate fairly, preserve relevant records and explain the outcome. Your right to contact a payment provider, consumer body, regulator or competent court is not restricted. Governing law and courts are read subject to the mandatory law of your residence.

Illegal content, safety concerns and term breaches may be reported in app or to legal@bukiby.com; child-safety matters may be sent to the safety contact shown in the legal index. We acknowledge reports, make proportionate decisions, preserve required evidence, give a statement of reasons where lawful and offer an internal appeal reviewed without the original decision-maker. Where the EU Digital Services Act applies, we also provide the required contact point, transparency information and access to certified out-of-court dispute settlement without removing court rights. Business users receive clear advance information about material term changes, suspension or termination, the main parameters of ranking, paid placement, differentiated treatment and their access to account/customer data; any shorter notice relies only on a lawful exception. We do not target advertising to users known to be minors. Where UK online-safety duties apply, risk assessment, reporting, complaints, recordkeeping and consistent enforcement follow the applicable statutory code.

Controls include encryption in transit and where appropriate at rest, least privilege, strong authentication, tenant separation, secret management, audit logging, secure development, vulnerability handling, backups and incident response. Sensitive admin access is purpose-limited and recorded. No system is risk-free, but we maintain measures proportionate to the data and threat.

The general service is for users meeting the configured minimum age. We do not knowingly create an under-age account without an approved guardian model. Suspected child exploitation is urgently restricted, preserved only as legally required and reported to the competent authority where required.

MIND TECH CONSULTANCY LTD

Trading as: Bukiby

Company number

11481944

VAT number

GB 338119402

Registered office

3 Orchid Mews, Harwell, Didcot, England, OX11 6EX